FAQ

Italian coffee

Why don't you sell original capsules from Nescafé Dolce Gusto and Nespresso?
We specialize in Italian drinks only.

Are your drinks any different from the original Nescafé Dolce Gusto and Nespresso pods?
We work with the Dolce Gusto and Nespresso compatible capsules, but we trust the Italians to fill these capsules with drinks. Italian producers offer not only enduring charisma and pedigree, but also a wider range of flavors, biodegradable packaging, vitamins, minerals, and the functional properties of herbs and spices. 

Shipping and delivery

What countries do you ship to?
We ship to Estonia, Latvia, Lithuania, Finland, Sweden.

What is the cost of shipping?
The cost of shipping is calculated at checkout.

Is there a threshold for free shipping?
For Estonia – 39 Euro
For Latvia – 49 Euro
For Finland, Sweden and Lithuania – 59 Euro

How long does it take to deliver my goods?
Estonia 1-2 business days. Latvia, Lithuania – 2-4 business days. Finland, Sweden – 3-5 business days.

Do you ship with a courier company or to a parcel locker?
We use DPD logistics and delivery that ship to the nearest parcel locker.

How do I know the location of the nearest parcel locker??
Find the nearest parcel locker in your area:
Estonia
Latvia

Lithuania

How can I track my order?
Once fulfilled the order will be assigned with a tracking number. Enter it on the DPD website – LINK

Can I pick up from your store?
Absolutely. Select "Pick up" on checkout and collect in person at Priisle Tee 18, Tallinn.

Payment

How can I pay for my order?
You can pay securely with a bank card VISA, MasterCard, American Express, internet services PayPal, integrated Apple Pay, bank transfer to our account, as well as with the Baltics national Smart ID system.

Can I pay as a business entity (company)?
Yes, our VAT number is EE102476503. Once you make an order and email it to info@caffeuno.ee we will raise an invoice for a bank transfer.

Do you support Cash On Delivery (COD)?
Unfortunately, we do not support COD at the moment.

Can I pay with a bank card at your store?
Yes, you can.