FAQ

Italian coffee

Why don't you sell original Nescafé Dolce Gusto and Nespresso capsules?

We specialize in Italian drinks only.

Are your drinks different from the original Nescafé Dolce Gusto and Nespresso pods?

We work with Dolce Gusto and Nespresso compatible capsules, but entrust the Italians to fill the drinks in these capsules. Italian producers offer not only lasting charisma and pedigree, but also a wider range of flavors, biodegradable packaging, vitamins, minerals and functional properties of herbs and spices.

Shipping and delivery

What countries do you ship to?

We ship to Ukraine, Estonia, Latvia, Lithuania, Finland, Sweden.

What are the shipping costs?

Shipping costs are calculated at checkout.

Is there a threshold for free shipping?

For Ukraine, Estonia, Latvia, Lithuania – 29 Euro
For Finland, Sweden – 59 Euro

How long will it take for my item to be delivered?

Ukraine 2-3 working days
Estonia 1-2 working days
Latvia, Lithuania - 2-4 working days
Finland, Sweden - 3-5 working days

Do you ship with a courier company or parcel machine?

We deliver to the nearest parcel machine.

How do I know the location of the nearest parcel machine?

You will be able to choose a parcel locker after the checkout.

Payment

How can I pay for my order?

You can pay securely with VISA, MasterCard, American Express, PayPal, integrated Apple Pay, bank transfer to our account, and the Baltic state Smart ID system.

Can I pay as a business entity (company)?

Yes, our VAT number is EE102476503. If you have completed the order and sent an e-mail to info@caffeuno.ee, we will prepare an invoice for the bank transfer.

Do you support cash on delivery (COD) service?

Unfortunately, we do not currently support COD.

Can I pay by bank card in your store?

Yes you can.